Setup MFA for Office 365

The following steps will guide you through setting up Multi-Factor Authentication for your Office 365 account. Multifactor authentication adds an extra layer of security onto your account which will help prevent unauthorised access to your account.

Before we begin please download the applications "Microsoft Authenticator" to your Windows Phone, Android or iOS.
If phone coverage is an issue in your location we recommend to use the Microsoft Authenticator" application for MFA. Otherwise, we strongly recommend enabling SMS messages for MFA.
Once your company or school's IT technician has enabled MFA for your account please follow the below instructions:

Please go to:

  1. Sign in to Office 365 via with your work or school account with your password like you normally do. After you choose Sign in, you'll see a page similar to this:

    First Sign in screen

  2. Choose Set it up now.

  3. Select your authentication method and then follow the prompts on the page. Please remember to select "Use verification code from app or token" if you have poor mobile coverage. Otherwise, we strongly recommend to select "Authentication phone" and select "Send me a code by text message"
    Choose your authentication method and then follow the prompts on the screen.

  4. After you verify your alternate contact method, choose Next.

  5. You'll get an app password that you can use with Outlook, Apple Mail, etc. Choose the copy icon to copy the password to your clipboard. Open up Outlook on your MacBook/ iMac / PC or Laptop and paste in the password when it prompts you for the password.

    Image of the copy icon to copy the app password to your clipboard.

  6. Once you complete the instructions to specify how you want to receive your verification code, the next time you sign in to Office 365, you'll be prompted to enter the code that is sent to you by text message, phone call, etc.

    To have a new code sent to you, press F5.

    When you sign in with 2-step verification, you'll be prompted for a code.